Cookie Policy
1. What cookies are
Cookies are small text files that a website stores on your device to remember information about your visit — for example your chosen language, the contents of your cart, or whether you are logged in.
2. How we manage consent
On your first visit to shop.flagfactory.bg you see a cookie banner (provided by CookieYes). You can accept all cookies, reject them, or use the “Customise” button to choose which categories to allow. Until you make a choice, we only load necessary cookies.
You can change or withdraw your choice at any time with the button below:
We use four categories:
| Category | Description |
|---|---|
| Necessary | Always active — the site cannot work without them (cart, checkout, account login, remembering your cookie choice). |
| Functional | Remember your settings for your next visit — chosen language, currency and recently viewed products. Without your consent these settings apply only while you are on the site. |
| Analytics | Help us understand how visitors use the site so we can improve it. |
| Advertisement | Used to show ads and to measure how well our advertising campaigns perform. |
3. Which cookies we use
Necessary
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| cookieyes-consent | CookieYes | Stores your cookie choice | 1 year |
| OCSESSID | flagfactory.bg (first-party) | Keeps your session active while you shop (cart, account login, checkout) | until the browser is closed (session cookie) |
Functional (only with your consent)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| language | flagfactory.bg (first-party) | Remembers your chosen site language | 30 days |
| currency | flagfactory.bg (first-party) | Remembers your chosen currency | 30 days |
| jrv | flagfactory.bg (first-party) | Remembers the products you viewed recently | 30 days |
Analytics (only with your consent)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Visit statistics — distinguishes individual visitors | up to 2 years |
| _ga_5NR3F6PMYR, _ga_RWRR5GK57L | Google Analytics 4 | Keeps session state — traffic source, pages viewed | up to 2 years |
| _gid | Google Analytics | Visit statistics — number of visitors, pages viewed | 24 hours |
Advertisement (only with your consent)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au | Google Ads | Measures the performance of our Google ad campaigns (conversions) | up to 90 days |
| _fbp, _fbc | Meta (Facebook) Pixel | Measures the performance of our Facebook and Instagram ad campaigns | up to 90 days |
| tracking | flagfactory.bg (first-party) | Links an order to a referral (affiliate) link. This feature is not actively used at the moment. | up to ~1000 days |
In addition, Google and Meta may set their own cookies on their own domains (for example for advertising or when the embedded map on the “Contact” page loads), under their own rules.
4. Third-party cookies
Some of the cookies listed above are set by third parties (Google, Meta, CookieYes) rather than directly by us. We recommend reading their policies as well:
5. How to change your choice
You can change or withdraw your consent at any time with the “Cookie settings” button in section 2 of this page. You can also delete existing cookies or block new ones in your browser settings — note that without necessary cookies the cart and checkout will not work.
6. Changes to this policy
We may update this policy when the cookies or technologies we use change. The current version is always available on this page.
7. Contact
For questions about this policy: info@flagfactory.bg